Case Study: Protelindo achieves faster billing and seamless SAP migration with UiPath

How automation sped up billing and enabled a seamless SAP migration at Protelindo

Protelindo, an Indonesian telecommunications tower and fiber infrastructure provider, needed a faster way to handle massive invoicing volumes and later faced the risk and complexity of migrating to SAP S/4HANA without disrupting daily operations. UiPath helped the company begin its automation journey in 2020, supporting both billing efficiency and business continuity.

Using UiPath automation and UiPath Test Suite, Protelindo automated invoice processing and testing for its SAP S/4HANA migration. The company cut invoice processing from a month to one week, achieved 75% time savings that improved cash flow, reduced SAP migration time by 50%, and automated testing across about 400 transactions and reports. UiPath also helped Protelindo train employees through ProAction, expanding automation adoption across the organization.

Protelindo

Rengganis Permesty

Head of IT Support and Automation