Case Study: Switzerland's HR service provider achieves 85% faster payroll processing and 0% errors with UiPath

Switzerland's HR Service Providing Company - Customer Case Study

Switzerland's HR Service Providing Company faced a heavy payroll burden—processing 100,000 events per month with an average handling time of 60 hours and six full-time employees, across multiple departments using two desktop applications. Because the work involved structured data, the company engaged UiPath and its RPA solution (UiPath Robot) to address the high-volume, repetitive payroll tasks.

UiPath implemented the automation in seven weeks and delivered ROI in four months by using the UiPath Robot to read payroll change emails and enter updates directly into SAP. With 90% of the process automated, UiPath reduced processing time by 85%, cut error rates to 0%, and lowered manual effort to 25%.