Case Study: Expo Group achieves 87% man-hours savings and boosts productivity with UiPath

UiPath Helps Expo Group Save 87% Man-Hours and Improve Productivity

Expo Group, a diversified logistics and freight‑forwarding conglomerate in Bangladesh with over 2,000 employees, faced growth bottlenecks from manual, rule‑based, repetitive processes that consumed valuable man‑hours, generated high error rates (~17%), delayed compliance tasks, and lowered employee morale. To address this, Expo Group chose the UiPath Enterprise RPA platform to automate bulk, repetitive jobs and free staff for higher‑value customer interactions.

Using UiPath (an attended Robot solution implemented with partner RoboAutomation) to automate the end‑to‑end freight‑forwarding workflow (booking → cargo received → shipped), Expo Group reduced average handling time from 8.35 man‑hours to 48 minutes — an 87.23% man‑hours saving — and cut errors by 99.97%. UiPath also delivered system audit logs to improve compliance, freed employees for customer‑facing work, boosted productivity and customer satisfaction, and enabled the company to pursue further RPA expansion.

Expo Group

Faisal Mohammad

Head of Automation & Security