Case Study: Sumitomo Mitsui Financial Group achieves massive productivity gains and projected $450M cost savings with UiPath

One of the World’s Largest RPA Initiatives Powered by UiPath

Sumitomo Mitsui Financial Group (SMFG), together with Sumitomo Mitsui Banking Corporation (SMBC), sought to boost productivity and operational efficiency across a wide range of banking processes and launched a large-scale RPA initiative in April 2017. To drive that transformation they selected UiPath’s RPA platform, aiming to automate high-volume routine work, support front-office activities, and underpin a broader work-style reform.

UiPath delivered a combined Attended and Unattended automation solution supported by a Center of Excellence and partner network, standardizing development and governance across ~200 operations. The deployment has already delivered over 400,000 annualized hours saved (about 650,000 including in-flight processes), projects cost reductions of roughly $450 million by 2020 and nearly $1 billion medium-term, and targets 1 million hours capacity this fiscal year and more than 3 million hours within three years (equivalent to ~1,500 FTEs).

Sumitomo Mitsui Financial Group