Case Study: Travelport boosts compliance and employee engagement with UiPath automation

Travelport maximizes compliance and employee engagement with automation

Travelport, a global travel marketplace connecting airlines, hotels, car rental companies, and agents, faced fragmented global processes, complex legacy systems, inefficient data flows, and heavy “swivel chair” manual work in finance. These issues created compliance risk and left the finance team about 30% larger than it should have been, prompting the company to turn to UiPath automation.

UiPath helped Travelport start with smaller automations, build trust, and then expand automation across finance, HR, customer engagement, and enterprise systems through its center of excellence. The solution improved accuracy and compliance, reduced manual tasks, sped up monthly closing, supported onboarding and employee-led automations, and helped Travelport build a more engaged workforce while moving toward faster, more controlled operations.

Travelport

Angela Lewis-Hudson

Senior Director for Finance Transformation