Case Study: Global Manufacturing Company achieves 100% reduction in manual errors and rework with UiPath

Global Manufacturing Company - Customer Case Study

Global Manufacturing Company needed to automate a complex vendor master data management process that was fully manual and error-prone. The work included Vendor Creation, Change, Block Extension and Duplicate checks across 28 European and non‑European countries with country-specific validations (VAT, IBAN, Bank Giro, USPS for the USA, ABN for Australia) and SAP processing requirements. They engaged UiPath to deliver an RPA-based automation solution.

UiPath deployed robots that automatically extracted data from ServiceNow web forms and ran VAT, IBAN, USPS, ABN and duplicate validations in SAP FIP according to country rules. The UiPath implementation streamlined the end-to-end process and delivered a 100% reduction in manual errors and rework time, producing immediate quality improvements in data processing and operational performance.