Case Study: NRGi achieves faster, more accurate billing with UiPath automation

How UiPath helped NRGi turn billing into a competitive differentiator

NRGi, a Danish consumer-owned energy company, needed to differentiate itself quickly after Denmark’s energy market opened up in 2016. Facing a highly competitive environment, a new Oracle billing system, and growing manual workloads, the company turned to UiPath to help manage billing more efficiently and accurately.

UiPath implemented automation across NRGi’s billing and order-management processes, using robots and the UiPath Orchestrator to move data between systems, reduce errors, and speed up operations. The results were significant: NRGi created nearly 50 automations in the first year, now runs more than 80 active automations each month, and has reclaimed about 2,500 hours of work per month.

NRGi

Kim Damsgaard

Head of Service Delivery