CivicPlus B2B Case Studies & Customer Successes

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CivicPlus is the integrated technology platform for local government. They have over 20 years of experience and over 2,400 local government clients. Their expertise and focus is specific to local government, and that is what makes the CivicPlus difference. By combining intuitive technology with a wealth of knowledge about local government, CivicPlus provides tailored solutions that help their clients do more with less. Through the power of their product suites, they’ve partnered with over 2000 local governments, streamlining their work and helping them better connect with citizens.

Case Studies

Showing 263 CivicPlus Customer Success Stories

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125 LIVE streamlines activity registration and saves staff time with CivicPlus Recreation Management

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Amherst, MA achieves stronger civic trust and communication with CivicPlus

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Anne Arundel County achieves 89% higher citizen engagement with CivicPlus SeeClickFix 311 CRM

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Athens-Clarke County, GA achieves easy access to civic services with CivicPlus CivicEngage

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Athens-Clarke County Keeps Citizens Informed with CivicEngage Send

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Aurora Police Department cuts records request turnaround time and paper use with CivicPlus NextRequest

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Austin, Texas achieves digital code access and self-service with CivicPlus Municode Codification

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Beaufort County, South Carolina enhances resident access and transparency with CivicPlus Municode Codification

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Beaverton achieves a Sunny Award for most transparent government website with CivicPlus

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Beaverton achieves a more transparent, award-winning government website with CivicPlus

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Bexar County streamlines staff efficiency and improves citizen access with CivicPlus

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Blount County brings home a missing resident with CivicPlus IPAWS emergency notifications

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IPAWS Emergency Notification Helps Bring Home Missing Family Member

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How this tiny New Jersey borough is elevating its OPRA process

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Bucks County achieves a modern, consistent civic experience with CivicPlus

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Bucks County achieves a more positive civic experience with CivicPlus

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Burlingame, CA achieves streamlined public works management with CivicPlus

Carbon Valley Parks & Recreation District improves cost recovery and transparency with CivicPlus Cost Recovery

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Carbon Valley Parks and Recreation District achieves greater operational efficiency and community engagement with CivicPlus

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Carrizo Springs achieves a more efficient, transparent website and meeting management process with CivicPlus

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Cedar Park, Texas expedites agenda and meeting management with CivicPlus

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Centerville, Utah achieves frictionless online access to ordinances and policies with CivicPlus Municode Online Code Hosting

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Central Kitsap School District builds community and ensures social media compliance with CivicPlus Social Media Archiving

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Cherokee County, GA increases citizen engagement and streamlines recreation management with CivicPlus (CivicRec)

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Cherokee County achieves easier aquatic center sales and registrations with CivicPlus Recreation Management Software

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Chesterfield County achieves a more accessible, user-friendly digital experience with CivicPlus

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Chestermere, AB Partners with CivicPlus for Award-Winning City Website

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City of Apple Valley achieves improved citizen recreation access with CivicPlus Recreation Management software

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City of Appleton, WI achieves compliance, efficiency, and peace of mind with CivicPlus Social Media Archiving

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City of Arvada, Colorado achieves anytime, anywhere access to its code with CivicPlus Municode Codification

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City of Ashtabula saves time and increases engagement with CivicPlus Agenda and Meeting Management

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City of Austin manages social media risk and boosts engagement with CivicPlus Social Media Archiving

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City of Bullard achieves faster, more targeted resident communications with CivicPlus Mass Notification System

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City of Bullard improves resident alerts and emergency communications with CivicPlus Mass Notification System

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City of Burlingame achieves streamlined public works efficiency with CivicPlus

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City of Burlington achieves better stormwater management with CivicPlus

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City of Burlington achieves a more engaging, mobile-friendly website with CivicPlus

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City of Burlington boosts website engagement and mobile usability with CivicPlus

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City of Campbell - Customer Case Study

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City of Carlsbad streamlines parks and recreation management with CivicPlus Recreation Management

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City of Casa Grande achieves greater accountability and fewer complaints with CivicPlus 311 CRM

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City of Casey achieves FOIA compliance and social media risk reduction with CivicPlus Social Media Archiving

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City of Chino achieves a modern, more efficient records request process with CivicPlus NextRequest

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City of Columbus, NE boosts transparency and resident engagement with CivicPlus

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City of Corona Conserves 4.4 Billion Gallons of Water with CivicPlus SeeClickFix

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City of Corvallis enhances resident digital access with CivicPlus website and codification solutions

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City of Dallas achieves greater government transparency with CivicPlus Social Media Archiving

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City of Deerfield Beach, FL protects its trademark and improves social media compliance with CivicPlus Social Media Archiving

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City of Denton achieves a modern, easy-to-use recreation management experience with CivicPlus

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City of Durham improves resident self-service and mobile access with CivicPlus

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City of Durham, NC achieves a modern, mobile-friendly website and increased resident self-service with CivicPlus CivicEngage

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City of Eugene achieves a mobile-responsive, user-friendly website with CivicPlus

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City of Eugene creates an engaging resident website with CivicPlus

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City of Fairfield achieves greater transparency and compliance with CivicPlus

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City of Fairview Heights achieves a secure, mobile-friendly website experience with CivicPlus

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City of Fairview Heights enhances its civic website and resident engagement with CivicPlus

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Fayetteville, AR, Feels the Benefits of an Integrated, Civic Experience Platform from CivicPlus®

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City of Fort Wayne achieves an accessible, resident-first digital experience with CivicPlus

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City of Fremont, California achieves compliant social media archiving and peace of mind with CivicPlus Social Media Archiving

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Great Falls, Montana Ushers In a New Age of Transparency with Integrated Technology

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City of Gulf Shores achieves up-to-date, accurate web content and improved resident services with CivicPlus CivicEngage

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City of Gulfport achieves faster, more transparent agenda management with CivicPlus

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City of Hallandale Beach achieves faster resident communications with CivicPlus Municipal Websites CMS

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City of Hallandale Beach achieves faster resident communications with CivicPlus Municipal Websites CMS

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City of Hollywood, Florida boosts social media archiving and resident engagement with CivicPlus

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City of Imperial Beach achieves faster records processing with CivicPlus NextRequest

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City of Key West achieves integrated civic communications with CivicPlus

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City of Kirkland boosts first-day registrations by 32% with CivicPlus Recreation Management Software

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City of Kirkland, Washington achieves 32% increase in online enrollment with CivicPlus (CivicRec)

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City of Kissimmee achieves compliant, cost-effective social media archiving with CivicPlus

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City of Lakeville achieves a modern, mobile-responsive, ADA-compliant website with CivicPlus's CivicEngage

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City of Las Vegas achieves better online access to classes and activities with CivicPlus Recreation Management

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City of Lawrence, Kansas improves resident engagement and service delivery with CivicPlus SeeClickFix 311 CRM

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City of Lindsay achieves a modern, frictionless government experience with CivicPlus

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City of Manistee achieves a more user-friendly, mobile-optimized website with CivicPlus

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City of Manistee improves website usability and mobile access with CivicPlus

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City of Manitou Springs achieves digital efficiency and better resident service with CivicPlus

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City of Manteca cuts records request processing times with CivicPlus NextRequest

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City of Marble Falls achieves faster, paperless hiring and improved candidate quality with CivicPlus' CivicHR

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City of Marshall improves permitting efficiency with CivicPlus Community Development solution

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City of Millbrae achieves easier resident self-service registration with CivicPlus Recreation Management

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City of Milton, Georgia modernizes codification processes with CivicPlus

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City of Montrose achieves an award-winning community portal and unified municipal web presence with CivicPlus

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City of Nashua achieves streamlined community development operations with CivicPlus

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City of Nashville achieves clear, reliable social media archiving with CivicPlus

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City of New Haven achieves greater transparency and code enforcement efficiency with CivicPlus

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City of Newark improves resident engagement and issue reporting with CivicPlus

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City of Orlando achieves compliant, inclusive digital governance with CivicPlus

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City of Oskaloosa achieves improved citizen service and engagement with CivicPlus

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City of Oskaloosa improves citizen service with CivicPlus

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City of Parkland achieves improved website accessibility and quality with CivicPlus

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City of Plano achieves streamlined communications and simplified website management with CivicPlus

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City of Portland achieves faster resident service with CivicPlus Chatbot

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City of Portsmouth, VA achieves better website accessibility and compliance with CivicPlus

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City of Prescott, Arizona achieves a streamlined records request process with CivicPlus

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City of Pueblo boosts citizen participation and streamlines online services with CivicPlus

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City of Pueblo promotes citizen engagement with CivicPlus

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City of Ramsey saves hours of manual administration with CivicPlus Recreation Management Software

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City of Rogers, AR streamlines PDF accessibility compliance with CivicPlus DocAccess

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A Robust Resident Engagement Platform for Roswell, GA

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City of Royal Oak improves website accessibility compliance with CivicPlus

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City of San Marcos achieves faster disaster communications and compliance with CivicPlus Social Media Archiving

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City of Santa Rosa achieves a modern, mobile-responsive, ADA-compliant city website with CivicPlus CivicEngage

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City of Saxman achieves modern digital access for residents with CivicPlus

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City of Seattle increases transparency and accessibility with CivicPlus Codification

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City of Shreveport achieves digital transformation with CivicPlus

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City of Shreveport advances digital transformation with CivicPlus

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City of Spokane achieves compliant, automated social media archiving with CivicPlus

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City of Springfield, Oregon boosts citizen engagement and streamlines web management with CivicPlus (CivicEngage)

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City of St. Petersburg achieves stronger hurricane response and resident engagement with CivicPlus 311 CRM

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City of Stevenson achieves streamlined legislative management and greater resident satisfaction with CivicPlus

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City of Syracuse achieves faster, more transparent 311 service requests with CivicPlus

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City of Tamarac reduces wait times and boosts satisfaction with CivicPlus

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City of Topeka achieves more efficient pothole response and better resident engagement with CivicPlus SeeClickFix 311 CRM

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City of Tualatin achieves greater transparency and efficiency with CivicPlus

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City of Velva, North Dakota improves resident access to ordinances with CivicPlus

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City of Weatherford achieves time-saving parks and rec management with CivicPlus

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City of West Sacramento streamlines public records requests with CivicPlus

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City of Willmar saves a day a week with CivicPlus legislative management solutions

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School District Grows Social Media and Stays Ahead of Risk with CivicPlus® Social Media Archiving

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Corvallis School District achieves compliant social media archiving and visibility with CivicPlus

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County of Loudoun achieves a more secure, user-friendly website experience with CivicPlus

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County of Loudoun, VA improves website engagement and management with CivicPlus

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County of Nevada achieves hundreds of hours saved with CivicPlus Web Accessibility

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Spartanburg County, SC Boosts Engagement with CivicRec

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Cranberry Township achieves real-time commuter alerts and reduced traffic delays with CivicPlus CivicEngage Alert Center and MobileAdmin App

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Cranberry Township, PA., Builds A Sustainable Future Using Its Website

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Detroit achieves 97% resolution of citizen requests with CivicPlus SeeClickFix

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Dighton, MA achieves website accessibility compliance with CivicPlus and AudioEye

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East Larimer County Water District cuts lookup time to seconds with CivicPlus Asset Management

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East Larimer County Water District cuts lookup time to seconds and reaches 90% preventive maintenance with CivicPlus Asset Management

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East Palo Alto enhances resident self-service with CivicPlus Municipal Website

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East Point, GA maximizes citizen communication with CivicPlus SeeClickFix 311 CRM

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Elbert County, CO achieves more efficient meeting agenda management with CivicPlus

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Elbert County achieves greater agenda management efficiency with CivicPlus

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Elkhart, Indiana achieves greater efficiency and streamlined services with CivicPlus

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Elkhart improves permitting efficiency and resident communication with CivicPlus software

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EM achieves early wildfire protection and minimized losses with CivicPlus mass notification software

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Escondido, California improves legislative management with CivicPlus

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Essex County College streamlines OPRA requests with CivicPlus NextRequest

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Estacada, Oregon improves access and transparency with CivicPlus Online Code Hosting

Fairbanks, Alaska improves resident and staff ease-of-use with CivicPlus integrated website and code hosting

Fayetteville, Georgia streamlines agenda and meeting management with CivicPlus

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Forest Hills, Tennessee improves resident access to ordinances with CivicPlus integrated website and online code hosting

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Fort Collins, Colorado modernizes code access with CivicPlus Online Code Hosting

Franklin, Tennessee achieves right-sized agenda management with CivicPlus

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Franklin, TN improves agenda management with CivicPlus CivicClerk

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Fulton County Government achieves improved mobile communications and increased citizen engagement with CivicPlus

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Fuquay-Varina boosts citizen engagement and mobile access with CivicPlus CivicEngage Mobile App

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Georgetown Library streamlines reservations and eliminates double bookings with CivicPlus Recreation Management

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Gilbert, AZ achieves a more efficient resident request experience with CivicPlus 311 CRM software

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Grand Forks Library achieves a revitalized brand and website with CivicPlus

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Grand Forks Library revitalizes its brand and website with CivicPlus

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Gwinnett County achieves modern recreation management with CivicPlus

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Gwinnett County, GA modernizes recreation management with CivicPlus

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Harford County cuts senior registration time by 80% with CivicPlus Recreation Management

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Hastings, Michigan achieves faster in-house ordinance publishing with CivicPlus Self-Publishing Software

Hillsborough Township, New Jersey achieves major meeting-prep time savings with CivicPlus Agenda and Meeting Management

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Howey-in-the-Hills achieves major cost savings and better resident experiences with CivicPlus

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Humboldt County, CA Brings Compliance to Online Services with CivicPlus® and AudioEye

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Huntington Beach Improves Parks & Recreation Efficiency with CivicPlus Recreation Management

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Hurricane City, UT boosts citizen engagement during COVID-19 with CivicPlus

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Hurricane City, UT streamlines online activity registrations with CivicPlus Recreation Management Software

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Hurricane City, UT engages residents with esports during COVID-19 with CivicPlus Recreation Management

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Hurricane City, UT streamlines recreation registrations with CivicPlus Recreation Management

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City of Irving, TX achieves a mobile-friendly, easy-to-manage website with CivicPlus

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James City County achieves a modern, user-friendly website with CivicPlus

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James City County improves resident self-service with CivicPlus

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James City County achieves a modern, award-winning website with CivicPlus

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James City County streamlines resident self-service with CivicPlus

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James City County improves housing access and reduces staff workload with CivicPlus

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Jefferson County, CO achieves a more engaging mobile responsive website with CivicPlus

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Jefferson County modernizes its mobile-responsive website with CivicPlus

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Judson ISD School District achieves 40% faster records request fulfillment with CivicPlus NextRequest

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Junction City achieves easier recreation management with CivicPlus

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King County Parks achieves faster, more transparent resident-staff collaboration with CivicPlus SeeClickFix

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King County Parks improves resident reporting and park response with CivicPlus SeeClickFix 311 CRM

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Kitsap County achieves 196% faster hazardous spill response times with CivicPlus

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Kitsap County, WA slashes hazardous spill response times with CivicPlus SeeClickFix and Cartegraph

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Laurel, Montana achieves more efficient meeting preparation and resident engagement with CivicPlus

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League City, Texas centralizes social media archiving with CivicPlus

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Leavenworth, Kansas achieves a modern, visually appealing municipal website with CivicPlus

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Lebanon, NH achieves a single, streamlined civic platform with CivicPlus

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Los Altos, California achieves unified search and detailed legislative history with CivicPlus online code hosting and meeting management

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Louisburg, Kansas achieves a more interactive, user-friendly website with CivicPlus

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Louisburg, Kansas improves website usability and resident engagement with CivicPlus

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Marengo Park District achieves 500% revenue growth with CivicPlus Recreation Management

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Marriott-Slaterville, Utah achieves greater accessibility and transparency with CivicPlus

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Marshall Township achieves streamlined digital recreation management with CivicPlus

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McLennan County achieves digital accessibility compliance with CivicPlus and AudioEye

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Miami County, KS Processes 1,000 COVID-19 Vaccine Scheduling Requests in Two Hours with CivicOptimize® Productivity

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Miami County, KS achieves rapid vaccine scheduling success with CivicPlus

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Minot Police Department achieves streamlined records request management with CivicPlus

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Mono County, California achieves award-winning web design with CivicPlus

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Monterey Peninsula Regional Park District Achieves 95% Online Program Registration with CivicPlus Recreation Management

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Newark, NJ improves resident engagement with CivicPlus SeeClickFix 311 CRM

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One City recovers $7.7M in delinquent utility revenue with CivicPlus Utility Billing

a municipality recovers $7.7M in delinquent revenue with CivicPlus Utility Billing

Orange County Sheriff’s Office streamlines public records requests with CivicPlus NextRequest

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Pacific Grove achieves pandemic revenue generation with CivicPlus

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Pacific Grove generates pandemic revenue with CivicPlus Recreation Management

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Paradise Valley Unified School District cuts public records fulfillment time from months to days with CivicPlus NextRequest and Social Media Archiving

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Pasadena Police Department achieves peace of mind with CivicPlus Social Media Archiving

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Pinellas Park achieves a more citizen-centric website with CivicPlus CMS

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Pinellas Park achieves citizen self-service website improvements with CivicPlus CMS

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Plano, TX streamlines website communication with CivicPlus CMS

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Port of Bellingham achieves rapid emergency ferry scheduling with CivicPlus

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Port of Seattle achieves greater efficiency in records request management with CivicPlus NextRequest

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Port Orange, FL achieves time savings and better meeting management with CivicPlus

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Putnam County, GA achieves remote public records request processing with CivicPlus

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Putnam County, GA achieves greater efficiency and transparency with CivicPlus

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Puyallup, Washington Police Department achieves a more transparent and efficient records request process with CivicPlus

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Quincy Park District streamlines 47 recreation programs and gets 90% of sign-ups online with CivicPlus Recreation Management

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Richland County reduces registration calls by 80-90% with CivicPlus Recreation Management

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Richland County Parks and Recreation reduces registration calls by 80-90% with CivicPlus Recreation Management

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Riverview Gardens School District achieves faster, more efficient records management with CivicPlus NextRequest

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Rolling Meadows Park District achieves 99% fewer registration errors and 95% online registrations with CivicPlus Recreation Management

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Royal Palm Beach achieves a refreshed, ADA-compliant municipal website with CivicPlus

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Sandy City, UT boosts resident service access with CivicPlus Process Automation and Digital Services

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Sandy City, UT achieves award-winning community engagement with CivicPlus

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Santa Barbara Police Department achieves faster social media records compliance with CivicPlus Social Media Archiving

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Santa Rosa County improves transparency and resident access with CivicPlus Online Code Hosting

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Shawnee County, KS achieves increased parks and recreation revenue with CivicPlus Recreation Management Software

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Skagit County Sheriff achieves peace of mind and rapid records access with CivicPlus Social Media Archiving

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Smithfield City achieves greater access and transparency with CivicPlus

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Snohomish County achieves mobile-ready access and emergency communications resilience with CivicPlus

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Snohomish County achieves faster emergency public communication with CivicPlus

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South Orange Village achieves easy online access to municipal code with CivicPlus

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Spartanburg County Parks achieves seamless citizen engagement with CivicPlus

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Spartanburg County Parks Department achieves a seamless, easy-to-use citizen experience with CivicPlus

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Springfield, MO achieves greater citizen engagement and easier website management with CivicPlus

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St. Anthony, Idaho achieves accessible, searchable digital publications with CivicPlus

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St. Augustine, FL saves time and improves efficiency with CivicPlus

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State of Iowa simplifies compliance, accessibility, and records management with CivicPlus

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Susquehanna Township achieves digital recreation management success with CivicPlus

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Tavares, Florida achieves frictionless civic experiences with CivicPlus

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Town of Banff achieves a “wow” online presence and increased resident engagement with CivicPlus

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The Town of Banff creates a visually impactful community website with CivicPlus

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The White House achieves secure, compliant social media archiving with CivicPlus

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Town of Framingham achieves legal compliance and transparency with CivicPlus Social Media Archiving

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Town of Frederick achieves a mobile-friendly, citizen-focused website with CivicPlus CivicEngage

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Town of Frederick achieves increased citizen engagement and streamlined website management with CivicPlus CivicEngage

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Town of Frederick creates a more mobile-friendly, engaging government website with CivicPlus

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Town of Middleborough achieves more efficient records request management with CivicPlus NextRequest

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Town of Mooresville achieves increased registrations and revenue with CivicPlus Recreation Management

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Enhancing Civic Engagement and Streamlining Communication in Reading, MA

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Town of Steilacoom achieves streamlined digital communication with CivicPlus

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Township of Eastampton, NJ achieves greater records request efficiency with CivicPlus NextRequest

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Township of Middletown, NJ saves time and money on records request management with CivicPlus

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Township of Morris boosts resident access and engagement with CivicPlus

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The Unified Government of Wyandotte County and Kansas City achieves a paperless, efficient records request process with CivicPlus

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University of New Mexico improves records request efficiency with CivicPlus

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Village of Grafton achieves efficient social media records compliance with CivicPlus Social Media Archiving

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Village of Niles achieves faster, easier records request management with CivicPlus

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Village of Wellington achieves reliable hurricane readiness communications with CivicPlus

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Vineyard, UT achieves easy online code management and access with CivicPlus

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Walton County, FL improves citizen access and website functionality with CivicPlus

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Washington County, Florida achieves greater digital access and resident self-service with CivicPlus

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Wayne County, NC achieves greater trust and transparency with CivicPlus

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Wellington, FL achieves reliable hurricane readiness communications with CivicPlus

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West Valley City maintains citizen communication and boosts engagement with CivicPlus (CivicEngage)

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Wyoming Department of Environmental Quality achieves easier FOIA request tracking with CivicPlus NextRequest

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Yorba Linda Water District achieves time and resource savings with CivicPlus NextRequest

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