Case Study: Franklin, TN improves agenda management with CivicPlus CivicClerk

Franklin, Tennessee streamlines agenda management for 78,321 residents with CivicPlus

The City of Franklin, Tennessee, was facing significant challenges with its previous agenda and meeting management software, which was plagued by technical problems and poor customer service support. Seeking a more robust and scalable solution, the city partnered with vendor CivicPlus to implement its Agenda and Meeting Management Select product.

CivicPlus provided Franklin with an intuitive and highly configurable solution that automated processes and aligned with the city's existing workflows without requiring major changes. The implementation process was smooth, with excellent support from the CivicPlus team. As a result, the city eliminated its previous daily frustrations and inefficiencies, allowing staff to save time and refocus on their core mission of serving the community.

Franklin, Tennessee