Case Study: City of Marble Falls achieves faster, paperless hiring and improved candidate quality with CivicPlus' CivicHR

Marble Falls, TX Turns to CivicHR to Upgrade Their Hiring Solution

The City of Marble Falls, TX, a growing community of under 7,000 residents, was struggling to attract and process civic job applicants despite competitive benefits. With a one-person HR department using a paper-based application workflow and an unsuccessfully implemented legacy HR system, Human Resources Director Angel Alvarado needed an easy-to-use, easy-to-implement applicant tracking solution and turned to CivicPlus’ CivicHR.

CivicPlus implemented CivicHR with a dedicated implementation team, eliminating duplicate data entry and enabling online applications, built-in assessments, and auto-routing to department managers. The result: resume review time shrank from weeks to days, manual copying and follow-up were eliminated, and the City of Marble Falls saw an increase in total and higher-quality applicants — improvements attributable to CivicPlus’ CivicHR.

City of Marble Falls

Angel Alvarado

Human Resources Director