Case Study: City of Santa Rosa achieves a modern, mobile-responsive, ADA-compliant city website with CivicPlus CivicEngage

Santa Rosa, CA Partners with CivicEngage for New City Website Design

The City of Santa Rosa (population 175,129) partnered with CivicPlus to replace an eight‑year‑old, non‑mobile‑responsive website. Using the CivicEngage CMS, the City sought a modern, mobile‑friendly, ADA‑compliant site with a consistent citywide design that would be easier for editors to maintain and better support civic engagement.

CivicPlus delivered the CivicEngage solution with CivicAdvise consulting and a disciplined implementation plan, working closely with two internal Santa Rosa teams to define site architecture, branding, and content strategy. The result is a mobile‑responsive, ADA‑compliant site that launched exactly on time and on budget, simplified backend editing, and provides a flexible platform for future enhancements.

City of Santa Rosa

Eric McHenry

Chief Technology Officer, City of Santa Rosa, CA