Case Study: Judson ISD School District achieves 40% faster records request fulfillment with CivicPlus NextRequest

How Judson ISD School District Updated its Records Request Process with CivicPlus®

Judson ISD School District, the largest district in the San Antonio area, was spending too much time manually managing FOIA/public records requests. Its staff had to print forms, track updates on paper, and hold lengthy weekly review meetings, making the process inefficient and pulling attention away from other priorities. The district turned to CivicPlus and its NextRequest product to streamline records request management.

CivicPlus implemented NextRequest to centralize requests, reduce manual tracking, and eliminate repeated reminders about deadlines and extensions. As a result, Judson ISD now fulfills records requests 40% faster, saving time, paper, and stress while allowing staff to focus on communications, board prep, and district events.

Judson ISD School District

Steve Linscomb

Director of Communications