Case Study: County of Loudoun, VA improves website engagement and management with CivicPlus

County of Loudoun, VA redesigns its website with CivicPlus after 8 years of partnership and 2,500+ client-site insights

The County of Loudoun, VA, a rapidly growing community, needed a digital communications strategy to provide residents with easy access to information and resources while reducing the administrative burden on staff. They partnered with CivicPlus to utilize its Municipal Websites CMS for a strategic website redesign aimed at improving citizen engagement.

CivicPlus implemented its data-driven Informed Build process to guide the county's redesign, focusing on creating an intuitive, state-of-the-art website with improved navigation and functionality. The solution provided a secure, easy-to-use platform that allowed non-technical staff across departments to manage content. The results included a decentralized content management system, robust security against cyber threats, and a strong, long-term partnership with CivicPlus, which the county's IT lead cited as one of the top vendors they have worked with.

County of Loudoun, VA