CivicPlus
171 Case Studies
A CivicPlus Case Study
The City of Willmar, MN needed to replace manual legislative processes that relied on paper packets, PDFs, and email-based handoffs, which caused delays and items to get lost in communication. To improve efficiency and support digital transformation, the city turned to CivicPlus, using CivicPlus Agenda and Meeting Management and Codification services.
CivicPlus implemented workflows, Live Meeting Manager, and codification options that streamlined agenda preparation, improved collaboration, and reduced errors. As a result, the City of Willmar now saves about eight hours a week, including approximately a full day per week in agenda preparation, while also sharing more consolidated information with the public.
Kyle Box
City Operations Director