Case Study: East Larimer County Water District cuts lookup time to seconds with CivicPlus Asset Management

East Larimer County Water District cuts asset lookup time to seconds with CivicPlus

The East Larimar County Water District (ELCO Water) faced operational challenges due to its reliance on manual records and disconnected systems, which made tracking asset history and planning maintenance difficult. To address this, the utility partnered with CivicPlus and implemented its Asset Management product to centralize its data and workflows.

CivicPlus provided a centralized, GIS-aligned asset management system that replaced ELCO Water's fragmented processes. The solution delivered significant results, including reducing asset lookup time from days to seconds and improving issue resolution speed by 45%. Furthermore, the district achieved a 90% rate of preventive maintenance, creating a reliable digital record for thousands of assets and positioning itself for stronger long-term infrastructure planning.

East Larimer County Water District (elco Water)