Case Study: City of Kissimmee achieves compliant, cost-effective social media archiving with CivicPlus

Kissimee, FL, Chooses CivicPlus® for the Most Compliant and Cost-Effective Social Media Archiving Solution

The City of Kissimmee needed a cost-effective way to manage its growing social media presence while staying compliant with Florida’s Sunshine Law and public records requirements. To protect content shared on Facebook, X, and Instagram, the city evaluated archiving options and looked for a solution that would be both compliant and a responsible use of taxpayer funds.

CivicPlus implemented its Social Media Archiving solution for the City of Kissimmee. The city says the tool captures and makes content easy to access, including live-streamed posts, and helped confirm compliance during a side-by-side trial. As a result, the City of Kissimmee now has a user-friendly archiving system it believes provides strong protection and the most effective use of taxpayer money.

City of Kissimmee

Austin Blake

Administrative Services Manager