Case Study: Town of Frederick creates a more mobile-friendly, engaging government website with CivicPlus

Town of Frederick improves mobile access for half of residents with CivicPlus

The Town of Frederick, a growing Colorado community, needed to redesign its government website to better serve both long-time residents and new families. Their challenge was to create a mobile-responsive site that could bridge the gap between these demographics and provide intuitive access to information. They partnered with CivicPlus to redesign their site using the CivicEngage content management system (CMS).

CivicPlus implemented a mobile-optimized website with highly customizable features, including the Spotlight module and dynamic homepage imagery. The solution provided citizens with easy access to services and information, which resulted in a significant decrease in citizen walk-ins to government offices. The Town of Frederick reported overwhelmingly positive feedback from residents and highlighted CivicPlus's functionality and personalized customer service as key reasons for the project's success.

Town of Frederick