Case Study: City of Carlsbad streamlines parks and recreation management with CivicPlus Recreation Management

City of Carlsbad cuts class setup time in half with CivicPlus

The City of Carlsbad, California, faced the challenge of managing its extensive parks and recreation offerings and creating frictionless, positive digital experiences for its residents. To address this, the city partnered with vendor CivicPlus and implemented its Recreation Management system.

CivicPlus provided a solution with a clean, mobile-friendly interface and comprehensive functionality, including a new Document Management module for forms. The results included significantly easier program management, with staff reporting that adding new classes now takes half the time it did with the previous system. CivicPlus also provided superior, personalized support and a dedicated service team, ensuring the city felt heard and valued.

City of Carlsbad