Case Study: City of Fairview Heights enhances its civic website and resident engagement with CivicPlus

City of Fairview Heights modernizes its website for 17,500 residents with CivicPlus

The City of Fairview Heights, Illinois, faced the challenge of maintaining an antiquated municipal website that was not mobile-compatible and offered limited functionality for both citizens and staff. To provide a more secure and informative digital experience, the city partnered with vendor CivicPlus to implement its Municipal Websites content management system (CMS).

CivicPlus provided a modern, mobile-optimized website with a decentralized content management structure, freeing up the IT department's time. The solution enabled the city to easily promote community events and information, particularly its parks and recreation offerings. The implementation was supported by comprehensive training from CivicPlus. The city also plans to adopt additional CivicPlus modules for newsletters and intranet functionality to further enhance civic engagement.

City of Fairview Heights