Case Study: Marshall Township achieves streamlined digital recreation management with CivicPlus

Marshall Township, PA Relies on CivicRec® for Evolving Digital Rec Management Needs

Marshall Township, PA needed a better way to manage recreation programming, especially as resident expectations for online access grew and staffing became limited during the COVID-19 pandemic. Its previous system was difficult to use, lacked reporting, and did not support account creation or integrated online payments, so the township turned to CivicPlus Recreation Management for help.

CivicPlus implemented a single, configurable recreation management solution that brought sign-ups, registrations, payments, and instructor coordination into one place. Marshall Township said the platform was easy to use and streamlined day-to-day work, helping the small Parks & Recreation team save time and keep activities running more efficiently despite reduced staffing.

Marshall Township

Jessica Drozd

Recreation Director