Case Study: Town of Mooresville achieves increased registrations and revenue with CivicPlus Recreation Management

How CivicPlus® Is Driving Efficiency in Mooresville’s Parks and Recreation Department

The Town of Mooresville’s Parks & Recreation Department needed a more efficient way to manage facilities, activities, classes, memberships, and leagues. Its previous system required too much manual work, created room for errors, and didn’t fully meet the department’s needs, even though it was compatible with the town’s financial software. The Town of Mooresville turned to CivicPlus and its Recreation Management product to solve these challenges.

CivicPlus implemented Recreation Management to streamline online registration and simplify day-to-day operations for the Town of Mooresville. The result was fewer phone inquiries, less staff time spent handling registrations, and a better experience for residents. Most importantly, Mooresville saw an increase in registrations, which led to higher revenue and a stronger return on investment for the department.

Town of Mooresville

Candace Cline

Administrative Coordinator for the Mooresville Parks & Recreation Department