Case Study: City of Pueblo promotes citizen engagement with CivicPlus

City of Pueblo improves citizen engagement with CivicPlus, serving 110,291 residents

The City of Pueblo was struggling with an outdated and ineffective government website that was essentially a static page and could not meet the needs of its citizens or staff. They partnered with CivicPlus and implemented its CivicEngage content management system (CMS) to create a modern, functional site.

CivicPlus provided a solution that delivered a uniquely designed, user-friendly website with critical functionality like online payments and easy access to information. The results included overwhelmingly positive feedback from citizens, a reduced burden on IT staff as content providers could easily manage the site, and the promotion of greater citizen engagement and usage of online services.

City of Pueblo