Case Study: Plano, TX streamlines website communication with CivicPlus CMS

Plano, TX streamlines website management for 23 departments with CivicPlus

The City of Plano, TX, faced challenges with its cluttered and difficult-to-navigate website, which was built on a document management platform that lacked the necessary resources for optimal function and design. To address this, Plano partnered with vendor CivicPlus and implemented its CivicEngage content management system (CMS) to streamline its communication processes.

CivicPlus provided a CMS solution that made the website significantly easier to maintain, allowing even non-technical staff to enter information and make updates. Following the implementation, Plano launched a cleaner, more streamlined site that better reflected its brand and featured simplified navigation. The result was a very positive reaction from both citizens and city staff, enabling the marketing team to focus on their message rather than technical limitations.

Plano, TX