Case Study: Washington County, Florida achieves greater digital access and resident self-service with CivicPlus

Washington County, FL, Expands Online Services with CivicPlus®

Washington County, Florida needed a better way to give residents and staff easier access to its code of ordinances and public documents. Before working with CivicPlus, people often had to travel to county offices or submit requests, while staff spent significant time searching through books and filing cabinets for specific code information.

CivicPlus, using its Municode Codification and Online Code Hosting solution, helped Washington County create a single online platform for code and public document access. The result was greater digital access and resident self-service, fewer calls to the office, faster staff searches, and quicker, simpler document updates with improved transparency.

Washington County, Florida