Case Study: City of Casey achieves FOIA compliance and social media risk reduction with CivicPlus Social Media Archiving

Keeping Social Media Big and Safe in Small Casey, IL

The City of Casey, a small Illinois town with a surprisingly large social media presence, faced the challenge of managing three busy Facebook pages with just one staff member while staying compliant with the Illinois Freedom of Information Act. With thousands of followers and frequent public records activity, the City needed a reliable way to reduce risk and preserve social media content.

CivicPlus implemented its Social Media Archiving solution to automatically capture and store posts, comments, and changes in full context. As a result, the City of Casey is always prepared for records requests, audits, or litigation, while gaining peace of mind that deleted or changed content is securely backed up and FOIA-compliant.

City of Casey

Bailey Maulding

Economic Development Director