Case Study: Franklin, Tennessee achieves right-sized agenda management with CivicPlus

Franklin, Tennessee Transitions to CivicClerk® for Right-Sized Agenda Management

Franklin, Tennessee was frustrated by its old agenda and meeting management software, which had persistent technical problems, poor customer service, and lacked the flexibility the city needed as it grew. To better support staff and residents, the city evaluated several options and chose CivicPlus, including its Agenda and Meeting Management Select solution.

CivicPlus implemented a more robust, intuitive system tailored to Franklin’s workflows, with a smooth setup process and hands-on implementation support. The new solution reduced daily frustrations, automated more tasks, and let staff keep most of their existing processes, helping the city focus more on serving the community and less on software issues.

Franklin, Tennessee

Angie Johnson

Deputy Assistant City Recorder