Case Study: City of Manistee improves website usability and mobile access with CivicPlus

City of Manistee redesigns its website with CivicPlus for 24/7 mobile access

The City of Manistee, Michigan, sought to redesign its outdated municipal website to better reflect its community and improve citizen access to information. Their previous site was managed by an external vendor, making even simple content updates a slow and inefficient process. The city partnered with CivicPlus and its CivicEngage content management system to achieve a more modern, user-friendly, and self-managed digital presence.

CivicPlus implemented a streamlined redesign focused on improved navigation and mobile responsiveness, allowing citizens to find information quickly. The solution empowered city staff to manage content easily, including posting important documents like the Citizen Information Guide. The results were overwhelmingly positive, with citizens and the state of Michigan praising the website's usability; the state even recognized it as an exemplary model. Through its partnership with CivicPlus, the City of Manistee successfully enhanced its digital services and citizen engagement.

City of Manistee