Case Study: Rolling Meadows Park District achieves 99% fewer registration errors and 95% online registrations with CivicPlus Recreation Management

Rolling Meadows Park District reduces registration errors by 99% with CivicPlus

The Rolling Meadows Park District was struggling with outdated and fragmented software systems that created excessive manual work, duplicate data entries, and mismatched reports. These inefficiencies resulted in long resident lines and constant troubleshooting, which prevented staff from having enough time to serve their community. The district partnered with vendor CivicPlus to implement its Recreation Management solution to overcome these challenges.

CivicPlus replaced the park district's patchwork of systems with a single, modern, and intuitive platform that streamlined workflows. The results were significant, including annual savings of $30,000, a 99% reduction in registration errors, and 95% of registrations moving online. CivicPlus's solution also enabled the district to train 35 staff members to proficiency in just one week, transforming operations and giving the team more time to engage with the community.

Rolling Meadows Park District