Case Study: City of Rogers, AR streamlines PDF accessibility compliance with CivicPlus DocAccess

City of Rogers, AR streamlines accessibility for thousands of PDFs with CivicPlus DocAccess

The City of Rogers, AR faced the challenge of preparing thousands of website PDFs for upcoming federal ADA compliance requirements. With rapid city growth and limited staff capacity, manual remediation of every document was an overwhelming burden. The city turned to vendor CivicPlus and its DocAccess solution to address this.

CivicPlus implemented DocAccess, which automatically converts PDFs into accessible HTML transcripts. This solution eliminated the need for extensive staff training and manual remediation, creating a faster, scalable path to compliance. For the City of Rogers, the results included a significantly reduced staff burden and immediate progress toward its accessibility goals ahead of the federal deadline.

City of Rogers, AR