Case Study: Skagit County Sheriff achieves peace of mind and rapid records access with CivicPlus Social Media Archiving

County Sheriff’s Department Uses Social Media Archiving Software to Respond to Viral Social Media Incident

Skagit County Sheriff faced a major challenge when a Facebook post about deputies and a local restaurant went viral, triggering intense public reaction and creating an urgent need to preserve social media records for potential legal or public records requests. The office needed a reliable archiving solution quickly, and turned to CivicPlus Social Media Archiving for crisis support.

CivicPlus implemented an automated, cloud-based archiving system that captured the Sheriff’s Office Facebook activity in a searchable, export-ready format, including posts and metadata. As a result, Skagit County Sheriff gained confidence that it could quickly produce records if claims or litigation arose, reducing legal risk and providing peace of mind during and after the incident.

Skagit County Sheriff

Bronlea Mishler

Communications Coordinator