Case Study: St. Augustine, FL saves time and improves efficiency with CivicPlus

St. Augustine, FL Improves Efficiency with a CivicPlus® Solutions

St. Augustine, FL needed a faster, more flexible way to share local news and civic information with residents, but its previous municipal website and CMS were slow and limited in functionality. The city turned to CivicPlus and its CivicPlus Municipal Website product to replace its design and hosting vendor and redesign the site.

CivicPlus implemented the new website on a tight timeline, adding department headers and a CRA subsite while providing robust tools like drag-and-drop editing, calendars, and staff directory features. As a result, St. Augustine’s communications team now saves time and works more efficiently, avoiding the long delays they experienced before—sometimes up to 45 minutes per week just waiting for the old system to save.

St. Augustine, FL

Melissa Wissel

Communications Manager