Case Study: Centerville, Utah achieves frictionless online access to ordinances and policies with CivicPlus Municode Online Code Hosting

Centerville, Utah gives residents frictionless one-stop access to 4 ordinances books with CivicPlus

Centerville, Utah, a city with a population of 1,531, needed an efficient solution to host its Code of Ordinances and museum policies online. Their challenge was to increase transparency for residents, reduce paper costs, and provide easy access to these important documents. To meet this need, the city partnered with CivicPlus and its Municode Online Code Hosting solution.

CivicPlus implemented a system that consolidated four different books—the Code of Ordinances, Zoning Code, Fee Schedule, and Whitaker Museum Policies—into a single, searchable online portal. This solution provided frictionless, one-stop access for both residents and city staff, allowing for easy searches and enabling staff to download and modify sections digitally. The result was a streamlined process that replaced the old paper-based method and successfully achieved the city's goals of increased efficiency and transparency.

Centerville, Utah