Case Study: Richland County reduces registration calls by 80-90% with CivicPlus Recreation Management

Richland County reduces registration calls by 80-90% with CivicPlus

Richland County faced the challenge of modernizing its league management system to better serve over 800 athletes while reducing the high volume of phone calls related to program registration. To address this, the county partnered with CivicPlus and implemented its Recreation Management software solution.

By deploying CivicPlus's Recreation Management platform, Richland County successfully streamlined its athletic registration processes. The solution had a measurable impact, resulting in a dramatic 80 to 90 percent reduction in registration-related phone calls, significantly improving operational efficiency for the county's staff.

Richland County