Case Study: East Larimer County Water District cuts lookup time to seconds and reaches 90% preventive maintenance with CivicPlus Asset Management

East Larimer County Water District cuts lookup time to seconds and reaches 90% preventive maintenance with CivicPlus

The East Larimer County Water District (ELCO Water) faced operational challenges due to its reliance on manual records and disconnected systems. This made it difficult to track asset history, manage work orders, and plan preventive maintenance. To modernize its operations, ELCO Water turned to vendor CivicPlus and its Asset Management product.

CivicPlus implemented a centralized, GIS-aligned asset management system to replace the district's fragmented processes. The solution delivered significant results, including reducing asset lookup time from days to seconds and improving issue resolution by 45%. Most notably, ELCO Water achieved a 90% rate of preventive maintenance, creating a stronger foundation for long-term infrastructure reliability.

East Larimer County Water District (elco Water)