Case Study: Dighton, MA achieves website accessibility compliance with CivicPlus and AudioEye

Dighton, MA makes website accessibility compliance possible with CivicPlus and AudioEye for 7,891 residents

The town of Dighton, MA faced a significant challenge with its digital accessibility and compliance, having little to no accessible online presence for its residents. Their manual, paper-based workflows and widget-based website were insufficient. To address this, they partnered with vendor CivicPlus for a new municipal website integrated with AudioEye.

The solution implemented by CivicPlus provided a fully ADA-compliant website that is easy for the town's leaders to maintain. The integration with AudioEye ensured the site is compatible with assistive technologies like JAWS, greatly improving accessibility for all residents. The result was a more seamless workflow for town staff and a much higher quality of digital civic engagement, made possible through a grant from the Massachusetts Office on Disability.

Dighton, MA