Case Study: Gwinnett County, GA modernizes recreation management with CivicPlus

Gwinnett County, GA manages over $5 million in recreation payments with CivicPlus

Gwinnett County, GA faced significant challenges with its outdated parks and recreation management software. The system was not web-based, had limited user licenses, and lacked essential online functionality, preventing citizens from registering for activities or renting facilities online. Seeking a modern solution, the county turned to vendor CivicPlus and its Recreation Management software to address these limitations.

CivicPlus implemented its web-based Recreation Management solution, which provided robust functionality and was customized to fit the county's diverse needs. The results were highly successful, with the new system processing over $5 million in transactions and requiring very few support requests from users. Gwinnett County officials praised CivicPlus for its accessible, strategic service and the software's intuitive usability, which greatly improved the digital experience for both citizens and administrative staff.

Gwinnett County, GA