Case Study: Harford County cuts senior registration time by 80% with CivicPlus Recreation Management

Harford County cuts registration time by 80% with CivicPlus

Harford County's Senior Center Division faced a significant challenge with its manual, in-person registration process for recreational programs. This system created long lines, required extensive staff resources, and caused frustration for seniors. The county partnered with vendor CivicPlus and its Recreation Management software to create a more efficient and accessible solution.

By implementing CivicPlus's user-friendly online registration system, Harford County streamlined its entire process. The results were transformative, including an 80% reduction in administrative time and 80% of seniors now registering online. CivicPlus's solution freed up staff to focus on program enrichment and personalized support for the community.

Harford County