Case Study: Jefferson County modernizes its mobile-responsive website with CivicPlus

Jefferson County boosts website visits by 100,000 in 3 days with CivicPlus

Jefferson County, CO needed to modernize its civic website to better serve its growing, tech-savvy population, particularly by becoming mobile responsive. The county sought a cost-effective, long-term partner and selected CivicPlus for its Municipal Websites CMS (CivicEngage) solution.

CivicPlus provided the platform and partnership to build a responsive site, which the county validated through extensive usability testing involving roughly 200 citizens and staff. Upon launch, the new site drove significant interest, receiving 100,000 more visits than average in its first three days, and delivered a more customer-centric digital experience for residents.

Jefferson County