Case Study: City of Denton achieves a modern, easy-to-use recreation management experience with CivicPlus

Denton, TX Launches CivicRec and Celebrates New Parks and Rec Software

The City of Denton struggled with an outdated, cumbersome parks and recreation platform that made it hard to manage registrations, facility reservations, camps, and paperwork efficiently. Using CivicPlus Recreation Management software, the city needed a more user-friendly system that could also integrate with its existing payment processor and support both residents and staff.

CivicPlus implemented a modern recreation management solution that enabled online camp registration, league and facility management, digital waivers, online billing, and better reporting. The result was a smoother launch for residents and staff, easier self-service access, and significant time savings for the department, including financial reporting that “saved us hours a day.”

City of Denton

Caroline Seward

Program Area Manager