Case Study: City of Las Vegas achieves better online access to classes and activities with CivicPlus Recreation Management

How Las Vegas, NV, Improved Residents’ Access to Classes and Activities Online

The City of Las Vegas Parks, Recreation, and Cultural Affairs Department was struggling with an outdated, hard-to-use legacy system that created a steep learning curve for new staff and required extensive training, slowing productivity and making it harder to serve residents. The City of Las Vegas turned to CivicPlus and its Recreation Management product to improve access to online classes and activities.

CivicPlus implemented a customizable Recreation Management solution with a user-friendly interface that aligned with the city’s branding and made the online catalog easier for residents to search by facility, category, age group, day, and class type. The result was reduced training time, improved staff productivity and morale, smoother registration for thousands of customers, and increased program registrations that boosted revenue and supported more community programming.

City of Las Vegas