Case Study: Wyoming Department of Environmental Quality achieves easier FOIA request tracking with CivicPlus NextRequest

How the Wyoming Department of Environmental Quality Upgraded its FOIA Process

The Wyoming Department of Environmental Quality (WYDEQ) faced a growing volume of public records and FOIA requests and needed a better way to track each request through the process. Before using NextRequest from CivicPlus, staff struggled to tell whether requests were open, closed, or responded to, making management time-consuming.

CivicPlus implemented NextRequest, a web-based FOIA and public records request tool, to help WYDEQ organize, track, and report on requests more efficiently. The department says training new users has been painless, the system is easy to use, and the reporting features support leadership updates while freeing up staff time for other priorities.

Wyoming Department of Environmental Quality

Keith Guille

Public Information Officer