Case Study: Smithfield City achieves greater access and transparency with CivicPlus

CivicPlus® Supports Digital Optimization in Smithfield City, Utah

Smithfield City, Utah needed a better way to make its code of ordinances, personnel manual, construction and design standards, and cemetery rules and policies available online. Before working with CivicPlus, residents and staff often had to visit City Hall or rely on paper documents, which made access inconvenient and limited transparency. CivicPlus helped Smithfield City address this challenge with its codification and online code hosting solution.

CivicPlus implemented Municode Codification Online Code Hosting and related policies and procedures software to put all four books in one searchable, mobile-friendly place. The city reported improved access and transparency for residents and staff, easier editing when amendments are made, and less reliance on paper. Smithfield City also noted strong usability, including keyword, title, and section search, plus the ability for workers to access standards from a job site instead of traveling to City Hall.

Smithfield City

Michelle Kellogg

City Recorder