Case Study: Blount County brings home a missing resident with CivicPlus IPAWS emergency notifications

Blount County brings home missing resident in 3 minutes with CivicPlus

Blount County, TN, faced the challenge of locating a missing 77-year-old dementia patient who had wandered from his home. The county's emergency management team needed a way to quickly alert the community to assist in the search. They turned to their vendor, CivicPlus, and its Mass Notification System, which provided access to FEMA's IPAWS emergency alert network.

Using CivicPlus's system, Blount County issued a geo-targeted wireless emergency alert to all cell phones in an 8-mile radius. Just minutes after the alert was sent, a neighbor who received the notification found the missing man safe on his property. This successful outcome demonstrated the system's immediate impact and led the county to adopt the full CivicPlus Mass Notification solution for ongoing community safety.

Blount County