Case Study: Huntington Beach Improves Parks & Recreation Efficiency with CivicPlus Recreation Management

Huntington Beach cuts class setup time from 30 minutes to 5 minutes with CivicPlus

The City of Huntington Beach's Community & Library Services Department faced operational inefficiencies due to an outdated recreation management system. Their previous solution required extensive manual workarounds, taking staff approximately 30 minutes to set up each class session, and lacked an intuitive interface. Seeking a more modern and adaptable platform to meet growing community demands, the city turned to CivicPlus for its Recreation Management solution.

By implementing CivicPlus's Recreation Management solution, Huntington Beach dramatically streamlined its operations. The class setup time was reduced from 30 minutes to just 5 minutes per session. This efficiency gain contributed to increased revenue and program participation, which had already exceeded the previous year's total by October 2024. Furthermore, the intuitive online system empowered senior residents to register independently, reducing in-person lines and freeing up staff. CivicPlus provided a robust platform that improved both internal workflows and community engagement.

Huntington Beach