Case Study: City of Fremont, California achieves compliant social media archiving and peace of mind with CivicPlus Social Media Archiving

City of Fremont, California archives 25+ social channels with CivicPlus

The City of Fremont, California, needed a scalable and automated solution to archive activity from its more than 25 social media channels in order to comply with public records laws. To meet this challenge, the city chose CivicPlus and implemented its Social Media Archiving software.

CivicPlus provided an automated social media archiving solution that captured all posts and comments, replacing a manual and labor-intensive process. This gave staff peace of mind, ensured a comprehensive public record, and created a single, searchable location to quickly fulfill any public records requests.

City of Fremont, California