Case Study: Fairbanks, Alaska improves resident and staff ease-of-use with CivicPlus integrated website and code hosting

Fairbanks, Alaska improves resident and staff ease-of-use with CivicPlus

The city of Fairbanks, Alaska, faced challenges with an outdated municipal website that was difficult for residents to navigate and a cumbersome content management system for staff. They also needed a better way to host their code of ordinances online beyond static PDFs. To address these issues, they turned to CivicPlus for its Municipal Websites and Municode Codification services.

CivicPlus implemented a modern, no-scroll website design and an intuitive online code hosting platform. This solution provided an easier way for staff to manage content and upload ordinances, saving them significant time previously spent scanning documents. For residents, the result was a vastly improved user experience, making it much easier to find information and navigate the city's code with searchable online features.