Case Study: Shawnee County, KS achieves increased parks and recreation revenue with CivicPlus Recreation Management Software

Shawnee County, KS Boosts Parks and Recreation Revenue with CivicRec

Shawnee County, KS needed a more modern, user-friendly way to manage parks and recreation as its services expanded, replacing an internally built system that no longer met patrons’ needs. The county wanted better online registration, facility reservations, memberships, and point-of-sale capabilities, along with a simpler experience for residents and staff.

CivicPlus implemented its Recreation Management Software, helping Shawnee County migrate classes, activities, and facility data into a streamlined system with improved navigation and online self-service tools. The results were immediate: the county launched online summer camp registration for the first time and brought in $100,000 in revenue on the first day, with 78% coming from online registrations, while also reducing paper-based processes and improving staff efficiency.

Shawnee County, KS

Josh Lehman

Program Supervisor