Mitel

Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Mitel innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including 15 of the top 20 mobile carriers in the world. That makes them unique, and the only company able to provide a bridge between enterprise and mobile customers.

Case Studies

Showing 256 Mitel Customer Success Stories

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Abbey Cars - Customer Case Study

Abbey Cars logo

Embarks on a global journey with Mitel

Abercrombie and Kent logo

Across Health Home Care - Customer Case Study

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Chooses Cost Effective Option by Using Mitel IP Solution

ActionAid logo

Communication infrastructure provider to Canberra’s largest fleet of taxis and hire cars

Aerial Capital Group logo

AIPA SpA - Customer Case Study

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Al-Iktissad Wal-Aamal is hot off the press with a Mitel Networked Business Solution

Al-Iktissad Wal-Aamal logo

AllSaints - Customer Case Study

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Roadworks firm achieves true disaster recovery with Virtualized Mitel Solution

ALM Holding Company logo

Aloft Palm Jumeirah - Customer Case Study

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American Waterways Operators - Customer Case Study

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Amstelland Hospital improves accessibility with Mitel IP telephony

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Anaheim Union High School District - Customer Case Study

Anaheim Union High School District logo

Angels the Costumiers - Customer Case Study

Angels the Costumiers logo

Realised it needed to review its telephony infrastructure as inter-site call traffic was increasing significantly

Anthony Gold Solicitors logo

Council faces pressure when demands for services are up but budgets are down

Ashford Borough Council logo

Atlas International - Customer Case Study

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Badrutt’s Palace - Customer Case Study

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Bancroft - Customer Case Study

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Leading fashion brand Barbour saves costs and improves communication efficiencies with a Mitel IP Solution

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Beaverton School District - Customer Case Study

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Benedictine Abbey Admont - Customer Case Study

Best Western Premier Mariemont Inn - Customer Case Study

Best Western Premier Mariemont Inn logo

Mitel provides IP communications for showcase of Education Technology Innovation at Bexhill High School

Bexhill High School logo

Binghamton University - Customer Case Study

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Blanchard Valley Health System - Customer Case Study

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Bleu Blanc Rouge - Customer Case Study

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BMI Healthcare - Customer Case Study

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Boston Red Sox - Customer Case Study

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Brightside Insurance - Customer Case Study

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Brush School District - Customer Case Study

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Buffalo Sabres - Customer Case Study

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Building Products Inc. - Customer Case Study

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California Global Public Research University - Customer Case Study

California Global Public Research University logo

California State University Fullerton - Customer Case Study

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Callidus Health - Customer Case Study

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Canary Wharf Adds IP and Contact Center to Growing Mitel Telephony Network

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Cape Medical Supply - Customer Case Study

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Mitel hosted VoIP system and Enterprise Contact Center solutions help Capstone Pediatrics improve patient satisfaction and encourage regular office visits

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Carleton University - Customer Case Study

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Carlsberg Breweries - Customer Case Study

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Corporate Travel Provider Maximizes Efficiency with Integration of Virtual Contact Center

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Cattaraugus-Allegany Board of Cooperative Educational Services (CA BOCES) - Customer Case Study

Cattaraugus-Allegany Board of Cooperative Educational Services (CA BOCES) logo

Center for Orthopaedics & Sports Medicine - Customer Case Study

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Central Technology Services - Customer Case Study

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Centrinex - Customer Case Study

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Château de Bonmont - Customer Case Study

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Cherry Creek Mortgage Company - Customer Case Study

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Mitel unified communications and mobile applications help CHERVON achieve international growth objectives

Chervon logo

Chicago Cubs - Customer Case Study

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Children’s Hospital of Eastern Ontario (CHEO) - Customer Case Study

Children’s Hospital of Eastern Ontario (CHEO) logo

Choice Logistics - Customer Case Study

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Circle BMW - Customer Case Study

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City of Atlantic Beach - Customer Case Study

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City of Baltimore - Customer Case Study

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City of Charles Sturt improves flexibility and productivity with Mitel Unified Communications

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City of Hasselt - Customer Case Study

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City of Marseille - Customer Case Study

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City of Oakland - Customer Case Study

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City of Porvoo - Customer Case Study

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City of Rancho Cucamonga - Customer Case Study

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City of Subiaco - Customer Case Study

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City of York Council converges voice and data networks with Mitel

City of York Council logo

CMC Technology Group and Mitel Premium Software Assurance

CMC Technology Group logo

Ohio Township Trims Budget, Boosts Efficiency with Mitel

Colerain Township logo

College of William & Mary - Customer Case Study

College of William & Mary logo

Mitel VoIP is the antidote to improving collaboration and maximizing patient revenue at Community Physicians Group

Community Physicians Group logo

Compagnia di San Paolo Foundation - Customer Case Study

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Compassion Australia - Customer Case Study

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Connect Group - Customer Case Study

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Cooke Center for Learning and Development - Customer Case Study

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Cosasco needed a quick, seamless, and affordable way to move from their outdated on-premises phone system to a cloud solution that evolved with the changing workforce needs brought on by the 2020 pandemic

Cosasco logo

Cosval Group - Customer Case Study

Cosval Group logo

CUSD 118 - Customer Case Study

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Denis (Pty) Ltd. Chooses Distributed Mitel IP Contact Center Solution

Denis logo

Design Within Reach - Customer Case Study

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East Midlands Ambulance Service makes every second count with Mitel

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Econom Accelerates Digital Tranformation With Mitel

Econocom logo

Ellinger Riggs Insurance - Customer Case Study

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eNerds calls on Mitel to enhance its Managed IT Service Offering

eNerds logo

One contact, one solution with London Borough of Enfield

Enfield Council logo

EuroAirport Basel - Customer Case Study

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Swedish Company Selling and Leasing Foreign motor vehicles

Exclusive Cars logo

Feefo simplifies customer communications with Mitel

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Ferguson Braswell Fraser Kubasta - Customer Case Study

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Festival Foods - Customer Case Study

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Firmdale Hotels PLC - Customer Case Study

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First Assistance - Customer Case Study

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FirstPort - Customer Case Study

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Food for the Poor - Customer Case Study

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Accountants strengthen client relationships with Mitel and VMware virtualization solution for voice

Gallagher, Flynn & Company, LLP logo

Gearhiser, Peters, Elliott & Cannon, PLLC - Customer Case Study

Gearhiser, Peters, Elliott & Cannon, PLLC logo

Georgia Military College - Customer Case Study

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Mitel delivers a healthy communications solution for Gore Health, delighting staff and patients

Gore Health logo

Grand Hotel Villa Serbelloni - Customer Case Study

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Great Ocean Road Real Estate Drives Down Costs with Mitel

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Greenville Utilities Commission - Customer Case Study

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Group & Pension Administrators - Customer Case Study

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H1 Communication AB - Customer Case Study

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Mitel Mobility Solutions free lawyers to deliver personalized service anywhere, anytime, on any device

Hancock Estabrook LLP logo

Hand Picked Hotels Step Up Customer Service With Mitel IP Solution

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Harris County Public Safety Technology Services - Customer Case Study

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Harrow School - Customer Case Study

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Headquarter Toyota - Customer Case Study

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HealthEast - Customer Case Study

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Mitel Summit Platform supports customized IVRs and long-term flexibility for leading payment processor

Heartland logo

Heden Bil - Customer Case Study

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Hotelbeds counts on Mitel to support its leadership

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Mitel UC functionality lowers overhead and gets rave reviews from cinema giant, Hoyts

Hoyts Cinema Technology Group logo

Hub One - Customer Case Study

Hub One logo

Hyatt Hotels Corporation - Customer Case Study

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Leading Chilean E-marketplace company improves customer service with Mitel IP Telephony and Contact Center Solutions

Iconstruye logo

Integrator stays ahead of the competition with Mitel Virtual Solutions

Ideal Integrations logo

Immobiliare FP - Customer Case Study

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Industrias Peñoles - Customer Case Study

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Intelling - Customer Case Study

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InterContinental Nha Trang - Customer Case Study

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iQuest - Customer Case Study

iQuest Group logo

Mitel delivers the sustainable and engaging ICT environment Ironbark Aboriginal Corporation needs to improve lives and transform Aboriginal communities

Ironbark Aboriginal Corporation logo

James Fisher - Customer Case Study

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Jamestown Properties - Customer Case Study

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Jessie May - Customer Case Study

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JobsInTheUS.com - Customer Case Study

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John Varvatos Enterprises - Customer Case Study

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Kids Plus Pediatrics - Customer Case Study

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La Citadelle Regional Hospital - Customer Case Study

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Large Public University in California - Customer Case Study

Lenkerhof Gourmet Spa Resort - Customer Case Study

Libro Credit Union - Customer Case Study

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Limburg Provincial Council - Customer Case Study

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Liverpool Football Club - Customer Case Study

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Llewellyn Enters New Age of Communications with Mitel Technology

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Los Angeles Kings - Customer Case Study

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Lovejoy Independent School District - Customer Case Study

Lovejoy Independent School District logo

LTT Vending Group improves phone efficiency by 50% with BlackBerry MVS solution

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Mainsail Lodging & Development - Customer Case Study

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Major League Baseball - Customer Case Study

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Major League Baseball - Customer Case Study

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Make-A-Wish America - Customer Case Study

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Embraces unified communications to support virtual team collaboration

Malvern Hills District Council logo

How can a team that does business globally work together as though in the same building? Today’s economic and technological realities answer: virtually

Maplesoft Group logo

Why Mitel customer highlight series

Mark Barnes & Associates logo

Mitel makes life easy for high-growth Singapore product brokerage and internet marketing company

Market Singapore logo

Marriott Palm Beach Gardens - Customer Case Study

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Maumee City Schools - Customer Case Study

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Maverick networks navigates its customers to success with Marwatch

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Maywood Public Schools - Customer Case Study

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Testing Company gets A+ for bringing Voice into their Datacenter

Measurement Inc. logo

MedQuist Retains Knowledge Workers with Mitel Unified Communications

MedQuist logo

Melbourne Football Club - Customer Case Study

Melbourne Football Club logo

Mercure Dubai - Customer Case Study

Mercure Dubai logo

Michael Johnson Performance - Customer Case Study

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Milton Keynes Council - Customer Case Study

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Milwaukee Brewers - Customer Case Study

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Minnie's Food Pantry - Customer Case Study

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Mint Hotels lead the way in technology with Mitel IP Solution

Mint Hotels logo

After nearly a year of struggling with its new telephone system, Mount Pleasant School District made the move to Mitel

Mount Pleasant logo

Muskogee Public Schools - Customer Case Study

Muskogee Public Schools logo

Mitel unified communications enables successful educational outcomes and continued growth for Nambour Christian College

Nambour Christian College logo

New Jersey Shares - Customer Case Study

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NHS Grampian - Customer Case Study

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Niko group boosts internal availability with Mitel IP Telephone Exchange

Niko Group logo

North Yorkshire County Council - Customer Case Study

North Yorkshire County Council logo

Northwest Independent School District - Customer Case Study

Northside ISD logo

Collaborating for Better Healthcare Outcomes

Nottinghamshire Health Informatics Service logo

Olive Communications - Customer Case Study

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ONG&ONG plans for the future with Mitel

ONG&ONG logo

Open Mortgage Turns to RingCentral to Create a Better Mortgage Experience

Open Mortgage logo

Oral Roberts University - Customer Case Study

Oral Roberts University logo

Orion Township - Customer Case Study

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Osborne Yuille - Customer Case Study

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Overland Footwear Group - Customer Case Study

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Pacers Sports and Entertainment - Customer Case Study

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Unified communications helps community bank focus on personalized

Pacific City Bank logo

Palo Alto Unified School District - Customer Case Study

Palo Alto Unified School District logo

PanOrion - Customer Case Study

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Peninsula Hot Springs - Customer Case Study

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Pennsylvania State Education Association - Customer Case Study

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Philadelphia Phillies - Customer Case Study

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Plexus Law - Customer Case Study

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Pomperaug Regional School District - Customer Case Study

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Portland Trail Blazers - Customer Case Study

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Premium Choice - Customer Case Study

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Premium Choice - Customer Case Study

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Flexible and Future-Proof Communication

Radisson Blu Hamburg logo

Raytown Quality Schools - Customer Case Study

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Red Funnels Holidays - Customer Case Study

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Ridgecrest Regional Hospital - Customer Case Study

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Riso Scotti S.p.A. streamlines infrastructures using Mitel’s VoIP

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Sydney based law firm specialising in commercial law, property and commercial litigation

Robinson Legal logo

Ronald McDonald House New York - Customer Case Study

Ronald McDonald House New York logo

Sajus Technologies simplifies and streamlines communications with AastraLink Pro™ 160

Sajus Technologies logo

Salt River Fields - Customer Case Study

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San Diego Padres - Customer Case Study

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San Francisco Giants - Customer Case Study

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Sauder Woodworking - Customer Case Study

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Schloss Fuschl - Customer Case Study

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Schoology - Customer Case Study

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SCOI - Customer Case Study

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Senators Sports & Entertainment - Customer Case Study

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Service Office International - Customer Case Study

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Sierra Pacific Industries - Customer Case Study

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Silver Cloud Inns & Hotels - Customer Case Study

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SIRIM Berhad - Customer Case Study

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Six Payment Services - Customer Case Study

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Skagit Valley Food Co-op - Customer Case Study

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SkillPath Seminars - Customer Case Study

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Slater & Gordon Lawyers - Customer Case Study

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SLT Mobitel - Customer Case Study

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Söderberg & Partners - Customer Case Study

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Sofitel Abu Dhabi Corniche - Customer Case Study

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Sonnen - Customer Case Study

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Starwood Hotels & Resorts - Customer Case Study

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STCU - Customer Case Study

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Simplified deployment and tight-knit integration with Lync presence capabilities wins over automotive distributor

Subaru Canada logo

Swisher Hygiene - Customer Case Study

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T-Mobile Netherlands - Customer Case Study

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Taft School - Customer Case Study

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Taxi Stockholm Goes All-in With Mitel

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TCCSC - Customer Case Study

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TELErhythmics - Customer Case Study

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The Dixon Hotel - Customer Case Study

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The Gerald Apartment Hotel - Customer Case Study

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The Louvre Lens - Customer Case Study

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The University of Liverpool - Customer Case Study

The University of Liverpool logo

A financial media firm used Mitel’s Contact Center software to reduce the overall operating costs of customer service

The Weiss Group logo

Increased functionality, greater productivity, and precision management wins over social enterprise

The Wise Group logo

Tien Wah Press switches to Mitel’s IP-based unified communications solution and saves 50 percent on telephony costs

Tien Wah Press logo

Top Oil - Customer Case Study

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Tottenham Hotspur Football Club - Customer Case Study

Tottenham Hotspur Football Club logo

As Transportation America grows, its phone system stays up to speed

Transportation America logo

TriCorp Federal Credit Union - Customer Case Study

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TruStone Financial - Customer Case Study

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Tulane Health Science Center - Customer Case Study

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UC Upgrade for the TYKS communication systems

Turku University Hospital logo

Twente Region Improves Accessibility And Expands Telephony Capabilities With IP Telephony From Mitel

Twente Region logo

UFRGS - Customer Case Study

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United Service Organization - Customer Case Study

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University of Huddersfield - Customer Case Study

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Powerful communications solution provides cost-effective mobility for Valley ENT medical practitioners and greater accessibility for patients

Valley ENT logo

Van Mossel - Customer Case Study

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Veritas chooses Mitel VoIP solutions to achieve greater mobility and flexibility at a local level

Veritas Technologies logo

VfL Wolfsburg - Customer Case Study

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Viking Line - Customer Case Study

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Contact Center Goes With Mitel Networks From the Ground Up

Virginia Utility Protection Service logo

Warmworks - Customer Case Study

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Waterlogic Australia - Customer Case Study

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Wauconda CUSD 118 - Customer Case Study

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Weber State Credit Union - Customer Case Study

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Ahead of the game with a Mitel IP Solution

Weightmans logo

Welch Dental - Customer Case Study

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West Aurora School District 129 - Customer Case Study

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Western Health & Social Care Trust - Customer Case Study

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Timeless values and timely technology drive superior customer service at Whitney Bank

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Wits University - Customer Case Study

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WorldHotels - Customer Case Study

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No matching case studies