Case Study: FirstPort achieves cost savings and greater efficiency with Mitel

FirstPort cuts telephony costs by 12% with Mitel

FirstPort, the UK's largest property management group, faced challenges with operational inefficiency due to nine aging and disparate legacy telephony systems across its six sites. To consolidate these systems and begin a digital transformation, FirstPort turned to vendor Mitel for a solution.

Mitel, working with partner Koris, implemented a single hosted platform using Mitel MiVoice Business. This solution consolidated all telephony, provided 24/7 support, and improved business continuity. The results included a 12% cost saving over three years, enhanced productivity, and created a state-of-the-art platform for future transformation.

FirstPort