Case Study: Osborne Yuille achieves 50% communications cost reduction and organisation-wide hot desking with Mitel

Osborne Yuille - Customer Case Study

Osborne Yuille is a Sydney-based financial advisory firm with about 50 staff working from a head office and six smaller sites across New South Wales. As the business expanded and employees frequently moved between locations, rising interoffice call costs and outdated communications were limiting flexibility and client service.

The firm migrated to a Mitel IP communications solution (MCD on Mitel 3300) with Mobile Extension, Teleworker, Live Business Gateway and audio/web conferencing, plus automated hot‑desking and presence. The change cut telecoms costs by 50%, reduced travel through conferencing, automated desk login across the organisation, improved training and collaboration, and increased flexibility to support future growth.

Osborne Yuille

Damian Smith

Operations Manager